What We Collect and Why
When you open an account with us, we collect the information needed to run it — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also log device and session data to keep your account secure and
-
1
to detect unusual activity. We do not collect more than we need. Transaction records are kept for the period required under applicable financial regulations; after that, they are deleted or anonymised. We do not sell your data to advertisers or data brokers. Third parties we work
-
2
with — payment processors, fraud-detection services — receive only the minimum data needed to do their job, and they are bound by confidentiality agreements. If you are accessing from Bangladesh, your data may be processed on servers outside the country; where that happens, we apply the
-
3
same protections described here. Your use of this platform is subject to local law and the rules of your eligible region. If you have questions about what we hold, the contact paths in the support section below are the right place to start.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.